Ear Plug Superstore: Who Are We?
Ear Plug Superstore is operated by TM Manufacturing, Inc., a woman-owned Oklahoma corporation established in 1999. Our corporate headquarters and order fulfillment operations are located in northeastern Oklahoma, about an hour from Tulsa. Our exact address is 1709 Bell Road, Fort Gibson, OK 74434. We can be reached best by email: .
Our Story, Our Mission
Our mission at Ear Plug Superstore is to make hearing protection readily available for all -- from the industrial customer looking for bulk hearing protection, to the individual retail consumer looking for just one perfect pair of earplugs.
We are not a big box store, or a giant in the industrial safety business. In fact, back in 1999, we started as a family business with a tiny office, a few boxes of earplugs, and the modest goal of making it possible for anyone, anywhere, to protect their hearing for a sensible price. The idea was to let our customers choose exactly what they wanted, in the quantity they wanted, whether it was a single pair of ear plugs or a shipping container of a million pairs.
Today, our business model has not changed, though in addition to earplugs we now offer a wide variety of hearing protection and enhancement products. With fewer than a dozen employees, we stock over a thousand products, and we ship to customers worldwide. With over a decade of experience in providing hearing protection advice and solutions to customers both big and small, our flexibility as a small business allows us to respond to customer needs quickly, and on a truly personal level.
Our company culture is built on a solid foundation of helping customers, even if sometimes it means referring them to another business to get the best solution for their problems. Each and every member of our team is committed to the number one goal of filling our customers' needs.
Our small size allows us to ship orders fast -- and our knowledgeable customer service staff is trained and located in-house, not somewhere overseas. And unlike the industry giants, when a customer makes a special request or a great new product comes out, it doesn't require a committee meeting or a marketing analysis to make a decision: we take action, we bring you the best products available at sensible prices, and we dedicate ourselves 100% to fulfilling your needs.
For more than twenty-five years now, since we opened our very first box of earplugs, the very front page of our website has always said, "We put our customers first." And we really mean it. We don't just sell products that protect hearing, we also try to educate people about hearing protection, hearing loss, and the importance of hearing preservation. Though our business is always growing and changing, our dedication to solving real problems for real people will never change. We know that hearing is one of your most valuable possessions, and we're sincerely committed to helping you protect it.
Contact Information
Looking for more information?
See our Customer Service Information page for answers to questions about shipping, returns, and other similar issues.
And as always, feel free to contact us at we are here to help!